Raleigh Infectious Diseases Associates, PA


Providing Specialized Care For The Triangle Since 1991

Raleigh Infectious Diseases Associates, PA

2304 Wesvill Court, Suite 240

Raleigh, NC  27607-2973

 

Phone  919-571-1567

Fax  919-782-1472


Office Hours:  Monday thru Friday  8:00am - 5:00pm

MOBILE AND ONLINE APPOINTMENT CHECK-IN 

Our practice is changing our Check-In Process.   This will include the option to check-in online before your appointment.

Online or Mobile Check-in:   If we have your email or mobile phone number in our system,  you will receive an appointment reminder 2-3 days prior to your appointment.  This reminder will have a link to a secure website where you can check-in prior to your arrival at our office.   You can also pay your copay or other account balances at this time.

Office Check-in: Patients will be using tablets (pads) at check-in to review, verify and update your information.   The “pads” will be used to sign required forms and acknowledgements for treatment.  Patient payments will be collected using the “pads” as well.    As you can imagine, the check-in process will take longer, which is why we encourage patients to use the online or mobile access prior to your appointment.


WE ENCOURAGE YOU TO USE THIS MOBILE TECHNOLOGY TO MINIMIZE YOUR TIME AT OUR OFFICE CHECK-IN.   If this is not feasible, PLEASE arrive 20 minutes prior to your appointment time.   

Patient Survey

We hope your visit was pleasant and helpful.  Please provide feedback using our online survey.


New Patients:

We assist referring physicians in the management of acute and chronic infectious diseases.  New patient appointments may be scheduled upon referral from your physician. 

The Patient Portal provides online access to your medical records and  offers an efficient means of communicating non-urgent issues with our office. Many tasks that used to be done with phone calls are now being replaced with secure messaging. 
 
Services include:
  • On-Line Appointment Request, Cancellation or Rescheduling
  • Refill Request
  • Secure Communications with our staff
  • Lab Orders and Results
  • Patient Statements and Online payment
  • Request and Review your Medical Record

We participate in the NC Health Information Exchange

NC HIE provides a secure statewide network, called a health information exchange (HIE), for doctors and other health care providers in North Carolina to share important patient health information and improve patient care.   We've always shared information with other providers when needed to support patient care, but NC HIE makes it easier, faster and more secure. Research has shown that using a network like this will help improve care quality and safety, reduce medical errors, and lead to lower health care costs. 

Patients do not have to participate in this system and can choose to opt-out by calling NC HIE Toll free at 855-926-1042 or filling out and mailing in the opt out form available at https://hiea.nc.gov/ or available in our office.

For more information, visit NC HIE’s website at https://hiea.nc.gov